Privacy policy

Susan Ryan

1. Your personal data – what is it?

Personal data relates to a living individual who can be identified from that data. Identification can be by the information alone or in conjunction with any other information in the data controller’s possession or likely to come into such possession. The processing of personal data is governed by the General Data Protection Regulation (the “GDPR”).

2. Who are we?

Susan Ryan is the data controller (contact details below). This means she decides how your personal data is processed and for what purposes.

3. How do we process your personal data?

Susan Ryan complies with its obligations under the “GDPR” by keeping personal data up to date; by storing and destroying it securely; by not collecting or retaining excessive amounts of data; by protecting personal data from loss, misuse, unauthorised access and disclosure and by ensuring that appropriate technical measures are in place to protect personal data.

We use your personal data for the following purposes: –

  • To enable us to provide a foot healthcare service for the benefit of the specified patient;
  • To administer patient records;
  • To maintain our own accounts and records.

4. What is the legal basis for processing your personal data?

  • Explicit consent of the data subject so that I can provide the best treatment and care relating to foot healthcare
    Processing is necessary for carrying out legal obligations in relation to treatment and record keeping
  • 5. Sharing your personal data

Your personal data will be treated as strictly confidential and will only be shared with other healthcare professionals (such as your general practitioner) in order to carry out a service in accordance with good practice guidelines.

6. How long do we keep your personal data?

Personal and sensitive data will be stored for seven years after your last contact, or in the event of death for seven years thereafter. Personal and sensitive data of juveniles will be kept for seven years after their 18th birthday.

7. Your rights and your personal data

Unless subject to an exemption under the GDPR, you have the following rights with respect to your personal data: –

  • The right to request a copy of your personal data which the Susan Ryan holds about you;
  • The right to request that the Susan Ryan corrects any personal data if it is found to be inaccurate or out of date;
  • The right to request your personal data is erased where it is no longer necessary for the Susan Ryan to retain such data;
  • The right to withdraw your consent to the processing at any time
  • The right to request that the data controller provide the data subject with his/her personal data and where possible, to transmit that data directly to another data controller, (known as the right to data portability), (where applicable).
  • The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing;
  • The right to object to the processing of personal data, (where applicable)
  • The right to lodge a complaint with the Information Commissioners Office.

8. Further processing

If we wish to use your personal data for a new purpose, not covered by this Data Protection Notice, then we will provide you with a new notice explaining this new use prior to commencing the processing and setting out the relevant purposes and processing conditions. Where and whenever necessary, we will seek your prior consent to the new processing.

9. Third parties with access to your data

In order to provide out services to you we rely on some third party service providers who may be based outside of the United Kingdom, and/or outside of the European Union. This means your data may be transferred outside of the European Union subject to appropriate safeguards.

The following providers are currently involved in providing the services associated with www.carlislefootcare.co.uk and any contract you may enter into through it.

Google. We use Google to provide analytics, and email services. Google are certified under the EU-U.S. Privacy Shield Framework.

Website hosting and email. Our website hosting and email is provided by a UK company, in a UK data centre, and data is not transferred outside of the UK.

10. Contact Details

To exercise all relevant rights, queries of complaints please in the first instance contact:

Susan Ryan
Spring Cottage
Linstock
Carlisle
CA6 4QB
United Kingdom

You can contact the Information Commissioners Office on 0303 123 1113 or via email https://ico.org.uk/global/contact-us/email/ or at the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire. SK9 5AF.